Thursday, January 26, 2017

Retail Stories: Why didn't these people stop?

This is the 7th edition of Retail Stories! This edition is about people, who just need to
STAAAAHP!
These people need to just quit already while they're ahead!!


Size Matters!

I was once notified by an employee, that she saw an obese woman trying on bras that were waaaay too small for her. The employee was extremely grossed out.

How much are you?


One time when I was ringing, I called the next person over. It was a girl and her friends? As she's walking towards the register, she shouts, "I want to buy you!". I said that I wasn't cheap.
Part of the cashiers job at my store, is to ask for a phone number at the end of the transaction. The  phone number is used as a code, so if the person loses their receipt, we can look up the purchase through the number. After ringing her up, I ask for her phone number for return purposes... At this time I knew she was going to say something, but we get in trouble if we don't ask for phone numbers. So I wasn't going to not ask for it, and I was new. She told me her phone number, and afterwards, she said I could keep it for personal reasons. I truly didn't know what to say, I thought I should just say that "Sorry, I like the pole, not the hole", but that's a bit crude. A few days later, I was hanging out with my friends, and my friend Victor said I should have said this. *Victor points finger* "I would tear that up, but unfortunately, you have the wrong parts. Now, if you have a brother, bring him over!" Never a dull moment when Victor is around!

Under My Umbrella-Ella Ay Ay



This one is actually a bit on the negative side...
 
I had already clocked out, and I was waiting for my ride as my car had broken down. I went to check if my ride was at the door. As I was walking to the door, a lady had stopped me. She asked if I worked there. I said I do, but I'm off the clock. So I just keep walking away, and then she gets rude and was like, I GUESS YOU DON'T KNOW WHERE THE UMBRELLAS ARE!? I just screamed, they're over there! *Points* And she was like OK I GET IT! Or something, and I yelled, I'm not getting paid for this!!!
20 minutes later, I realized that I had pointed to where the umbrellas used to be. Since I'm never working that area, I work on the other side of the store. I'm used to where the umbrellas were a year ago...
I went to buy something and I saw her on line, so I waited for her to leave first before I went to purchase something.
There was another instance where I said I was off the clock, but told them where the thing was they were looking for, and they said,  "Oh that's ok, I just wanted to know where something was!".
But people don't seem to understand, if I'm not getting paid to help you, I don't want to help you. I really doubt these people would want me to ask questions about their job when they're not getting paid! Like unless you want to give me 10 dollars right now, don't ask me when I'm off the clock.
So now, I just tell them that I don't work there. It's like no matter what you say to customers, they're always going to give you trouble!
But also another reason why you don't ask people questions about a department they don't even know much about, they'll unknowingly give you the wrong information! Especially if they're used to an old layout that they remember.
One time, someone asked my friend Rebecca if we had lunch bags, she said we didn't have them. She worked in the womens dept, which was on the complete opposite of where the lunch bags were. So she had no idea we had them! That customer asked the wrong person, and got the wrong answer. Which is also why I don't get people who ask questions in stores, it's not hard to look, but at the same time, someone might not know everything!

My favorite is when you have a jacket on, you have your bags and they still stop you, and ask you questions. Clearly, I am not working right now....

Keywords: Why retail is the worst job, Who are retail customers?, Why retail jobs are bad, Retail is hard, Retail Experience, Retail Examples, Retail Industry, Retail Sector, Retail Times, Retail Workers.

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